Terms & Conditions
Last updated: September 2026
Welcome to Beluni. These Terms & Conditions apply to your use of our website and to purchases made through beluni.co.uk. By using our website or placing an order, you agree to these terms.
1. About Beluni
Beluni is an online pet store offering products for dogs and cats to customers in the United Kingdom.
If you have any questions about these terms or an order, you can contact us at supportbeluni@gmail.com.
2. Products
We aim to provide accurate descriptions, images and information about the products available on our website.
Product colours and appearance may vary slightly from images displayed on screen. Product availability may also change from time to time.
3. Prices
All prices displayed on our website are shown in British Pounds (GBP).
The price applicable to your order will be the price displayed at the time you place your order, subject to any correction required where an obvious pricing error has occurred.
4. Orders
When you place an order, you are responsible for providing accurate and complete information, including your delivery details.
After an order is placed, you may receive an order confirmation by email. We reserve the right to cancel or refuse an order where reasonably necessary, for example if a product is unavailable, there is an obvious pricing or payment error, or we are unable to fulfil the order.
If payment has already been taken for an order that we cannot fulfil, the appropriate refund will be arranged.
5. Payment
Payment must be made using one of the payment methods available at checkout.
Payments are processed through the payment services available on our online store. Payment options may change from time to time.
6. Delivery
We currently deliver within the United Kingdom.
Delivery information and any applicable estimated delivery times are provided on our Shipping & Returns page or during the ordering process.
Delivery estimates are not guaranteed where delays occur due to circumstances outside our reasonable control.
7. Returns, Refunds and Cancellations
Information about returns, refunds and cancellations is available on our Shipping & Returns page.
Nothing in these Terms & Conditions is intended to limit or exclude any rights you may have under applicable UK consumer law.
8. Website Use
You agree not to misuse our website, interfere with its operation, attempt to gain unauthorised access to our systems, or use the website for unlawful purposes.
9. Intellectual Property
Unless otherwise stated, the content of the Beluni website, including our branding, text, graphics and original website content, is owned by or licensed to Beluni and is protected by applicable intellectual property laws.
You may not reproduce or commercially use our website content without permission except where permitted by law.
10. Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful.
To the extent permitted by law, Beluni will not be responsible for losses that were not reasonably foreseeable when the contract was formed or for losses arising from circumstances outside our reasonable control.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy. Please review our Privacy Policy for information about how we collect, use and protect personal information.
12. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices or applicable requirements.
The latest version will be made available on this page.
13. Governing Law
These Terms & Conditions are governed by the applicable laws of the United Kingdom. If you are a consumer, you will retain any mandatory legal protections and rights that apply to you based on where you live within the United Kingdom.
14. Contact Us
If you have questions about these Terms & Conditions, please contact:
Beluni
Email: supportbeluni@gmail.com